If the envelope icon is not shown when you expected it to be shown, the first thing is to check if the option is still enabled If you want a new mail alert for messages that have been moved by a rule, you can create a New Mail Alert rule. The icon is also not shown for additional mailboxes which have been configured from a single Exchange account.įor manual Send/Receive actions and the first Send/Receive action after starting Outlook, the envelope icon is often not shown either. When a message is caught by the Junk E-mail filter or moved by a rule, the envelope icon is not shown. The envelope will show for messages that are delivered to the default Inbox for each account.
Make sure the envelope isn’t hidden in the Notification Area.This guide explains when to expect an envelope and what to do if it does not show. If you have access to OWA, log in, view the email and this should remove the Unread flag on the email.Missing little things can be a big pain as well like missing the new mail envelope in the Notification Area (also known as the System Tray). You can often view the missing unread emails in Outlook Web Mail. This will often display the unread email that does not show in your Outlook. When it shows “Find More on Server” link, click it. Under current view category, click th In the “Search Current Mailbox (Ctrl+E)” box, type: read:no and hit Enter.Open outlook and select the folder you are having issues with.This is a common solution if you are ever having an issue with your custom view within Outlook and it might just remove the bold 1 from next to your Inbox. Then the unread email(s) should appear.ĮDIT: Works with Outlook 2016 as well Solution 3 When it shows “Find More on Server” link, click it.In the “Search Current Mailbox (Ctrl+E)” box, type: read:no and hit Enter.Search for the Unread emails within Outlook. WARNING: Running this command will also reset any custom views! Solution 2 This cleans the internal viewstate and should resolve the problem. From your Windows 10 Search bar, run the following command This will start Outlook and maybe clear the view that causes the Bold “1” next to your Inbox. Possible Solutions to clear unread emails in outlook Solution 1 Below are some possible solutions to find that email that is unread or clear the Bold number next to your Inbox. Even after emptying the inbox folder, this bold “1” stays next to the Inbox folder. Outlook 2013 can state that your inbox is flagged with “1” unread emails in Outlook, but you can not find the email that is in bold and unread. Outlook states 1 unread email but no email to be found Problem
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